car2go Reviews
car2go has an overall rating of 4.6 based on 29 reviews. Customer feedback on car2go is mixed: car2go reviewers highlight positive aspects like convenient access to vehicles, flexible rental options, easy-to-use mobile app, affordable pricing, which strongly appeal to urban dwellers, young professionals, environmentally conscious consumers, occasional drivers. However, car2go is often criticized for its limited vehicle availability in some areas, occasional maintenance issues, higher costs during peak times, parking challenges.
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How would you rate car2go?
All car2go Reviews (29)
FedericoBryant
May 30, 2026
"Payment went through easy"
I paid and... yeah, it went through with no problem at all.
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DavidHill
May 30, 2026
"Cars aren’t always close by"
In my experience, the service is okay overall, but I’ve often found that the available cars are far away. It’s not a huge deal every time, but it can be inconvenient when I’m trying to get going quickly.
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claudecoronado1926
May 29, 2026
"Parking was surprisingly painless"
I’ve used car2go a few times now, and the parking is probably my favorite part. I didn’t have to search around for some weird approved garage or end up walking blocks after dropping the car off. I just found a legal spot nearby and that was it. Kind of makes you wonder why other services make this part so complicated. It definitely makes quick trips around the city a lot less annoying.
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rachaelmaske7663
May 27, 2026
"Billing has been straightforward for me"
I’ve used car2go quite a few times now, and so far the billing has always been exactly what I expected. No surprise fees popping up later or weird charges that make you feel like something’s off. The app shows the price clearly, and based on that I’ve always had the impression they’re upfront about costs. that’s all I really need from a car-sharing app. Easy to use and no billing drama so far.
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Irene.creech
May 15, 2026
"Refund showed up surprisingly fast"
I got my refund back quickly and didn’t have to jump through a bunch of hoops, which was a nice surprise. Funny how smooth things can be when they actually want them to be.
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AndyPeterson
May 12, 2026
"So easy when I need a car"
I’ve used car2go a few times now, and it’s just really convenient. I mean, you just find a car nearby, unlock it, drive where you need to go, and that’s it. It’s, it makes running errands way less of a hassle.
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hello_amy501
May 07, 2026
"Unlocking usually works, but I’d still appreciate an apology when it doesn’t"
I use car2go a few times a month, and the lock and unlock feature has been reliable for me. The app usually opens the car quickly, and when I end my trip it locks without leaving me wondering if it actually went through. There was one time it took maybe 10 extra seconds, which wasn’t a huge deal, but it did make me a little nervous. If there’s a delay like that, I do think a quick acknowledgement or apology from the app/company would be nice. Overall though, I’ve been happy with it.
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robert.Dougherty
May 02, 2026
"Account suspension got sorted out"
My account got suspended out of nowhere, but support managed to fix it quickly. I’m glad it didn’t turn into a bigger hassle, but it was still a bit annoying at first. Has anyone else had the same thing happen?
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hello_charles181
April 28, 2026
"ID check took longer than expected"
Signing up was straightforward, but the ID check took longer than I thought it would. I had to send my licence photo again because it didn’t go through properly or something. It did get sorted in the end, just wasn’t the smoothest start for me.
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RubyTorres
April 24, 2026
"Not gonna lie, the fees caught me off guard"
Not gonna lie, I was a little annoyed when I saw the extra fees pop up. I reached out to support though, and they explained everything quickly, which helped a lot. In the end, it all worked out and I’m still happy with the experience
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Nettie.johnson
April 23, 2026
"Changing plans was surprisingly easy"
I’ve had to adjust my reservations a couple of times now, and it’s been super simple every time. The flexibility gave me a lot more confidence booking, because I knew I wasn’t stuck if something came up. It’s already saved me twice, and I really appreciate how hassle-free it is...
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Billy_williams89
April 01, 2026
"Really handy around the city"
I’ve been using car2go mostly because there’s pretty much always a car somewhere close by, either near my place, work, or the train station. makes it easy when I need to get somewhere without turning it into a whole plan
The coverage is better than I thought it would be, even out in some of the outer neighborhoods. I usually don’t have to walk far, and for quick trips it’s just been super useful so far
The coverage is better than I thought it would be, even out in some of the outer neighborhoods. I usually don’t have to walk far, and for quick trips it’s just been super useful so far
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JamesCoffey_31
March 23, 2026
"I’ve used car2go a handful of..."
I’ve used car2go a handful of times, and for the most part the cars have been fine to drive. I’m not expecting a spotless luxury rental or anything, but I do have a basic standard when I’m getting into a shared car, and the cleanliness has been inconsistent.
One car had old coffee cups in the door and crumbs all over the seats, which was off-putting. I know other users should clean up after themselves, but it would help if the cars were checked more often. Overall, not a terrible experience, just not as clean as I’d like.
One car had old coffee cups in the door and crumbs all over the seats, which was off-putting. I know other users should clean up after themselves, but it would help if the cars were checked more often. Overall, not a terrible experience, just not as clean as I’d like.
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robert1995
February 24, 2026
"I noticed a scratch and figured..."
I noticed a scratch and figured it was better to report it immediately, just to cover myself. The damage report was straightforward, and support handled it quickly without making it a big hassle.
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Tracy_martin75
February 24, 2026
"I Trust It to End My Trips Properly"
I’ve used it a few times now, and my trips have ended fine every time. No issues or weird glitches, so I just trust my gut and feel confident using it.
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JosephineJimenez_04
February 16, 2026
"Signup worked, but I expected it to be smoother"
I signed up for car2go and everything did go through, so no major complaints there. I guess I just assumed the process would be a little more straightforward, especially since most apps follow the same basic signup flow now. The license check part wasn’t super clear to me, and I found myself kind of guessing what would happen next. It wasn’t bad, just took longer than I thought and felt average overall.
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dorisstadther6611
February 09, 2026
"I used car2go a few times..."
I used car2go a few times now and the cars was all clean, inside and out. No weird smells, the seats looked fine, and everything work like it should. One car had a small scratch, but it didn’t really bother me. For shared cars, I was expecting them to be worse, so it was actually a nice surprise.
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Charles_brown70
February 04, 2026
"Parking info was surprisingly easy to understand"
I’m a bit picky about parking rules because I hate the stress of wondering if I’m going to get a ticket. With car2go, though, the info on the website was clear. It showed the parking area and the basic rules in a way that actually made sense. I still checked the street signs because that’s just me, but I didn’t feel confused like I have with a few other car share apps. Overall, it was a smooth experience
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JessieKearney_08
January 23, 2026
"Decent deal when I’m in a rush"
I’ve used car2go a handful of times, mostly when I’m running late or just don’t feel like dealing with buses. For quick trips, it’s been way cheaper than grabbing a taxi, at least for me. The app is easy to figure out, even when I’m half-paying attention, and I haven’t had any major problems so far.
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arlene_Funderburk81
January 22, 2026
"Fuel and charging has been easy for me"
I’ve been using car2go a few times a week, and the fuel and charging part has been one of the biggest perks for me. Compared to other car-sharing options I’ve tried or heard people complain about, this has felt way less stressful.
Most of the cars I grab already have enough charge or gas, and when they don’t, the app makes it obvious before I book. For quick errands or short trips, it just makes the whole thing easier than what a lot of people seem to deal with elsewhere...
Most of the cars I grab already have enough charge or gas, and when they don’t, the app makes it obvious before I book. For quick errands or short trips, it just makes the whole thing easier than what a lot of people seem to deal with elsewhere...
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